Steve Russell is the Senior Vice President of People at McDonald’s USA. In this role, Mr. Russell oversees all aspects of human resources and training, learning and development for McDonald’s 14,000 U.S. restaurants.
As part of McDonald’s USA’s senior leadership team, Mr. Russell actively participates in accelerating the company’s growth, contributing to strategic direction and leading the talent management and succession planning processes. He leads the company’s efforts to fundamentally improve the capability and capacity of McDonald’s restaurants and the more than 700,000 restaurant employees. This strategy includes a comprehensive organizational redesign of the restaurant management structure, training, and technology, as well as the creation and execution of leading edge recruitment and retention programs. Collectively, these efforts have achieved historic results in the areas of employee commitment, retention and productivity.
Mr. Russell joined McDonald’s in 1996 as Director of Corporate Human Resources. In 1998, he became the Department Director of the HR Service Center and Global Technology Departments while also beginning his accelerated development program in McDonald’s Field Human Resources. Prior to his current role, Mr. Russell also served as Vice President of Human Resources for McDonald’s Business Development and Partner Brands (Boston Market, Chipotle Mexican Grill, Donatos, Fazoli’s, Pret A Manger) from 2002 – 2003.
Mr. Russell has been honored with many awards throughout his career, including the 2004 Division Presidents Choice Award, 2007 Circle of Excellence Award, 2007 Elliott Group Motivator of the Year Award, 2009 Presidents Eagle Award and 2010 Commitment to People Award.
Mr. Russell serves on the 401k/profit sharing administration committee on behalf of McDonald’s Board of Directors. Outside of McDonald’s, Mr. Russell has served on Cornell Hospitality Research Advisory’s board, and has served on the board of DisabilityWorks.
Born in Highland Park, Illinois, Mr. Russell received his Bachelor of Arts from Ohio State University and M.B.A. from the University of Dayton.